Privacy policy
of the Kurverwaltungsgesellschaft mbH Waldbronn

The protection of your privacy is important to us. We therefore take the protection of your personal data very seriously, treat it confidentially and observe the statutory data protection regulations. Nevertheless, as a precautionary measure, we would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

I. General information on data processing

1. definitions of terms

In order to better understand the content of the privacy policy, we would first like to familiarise you with some important data protection terms.

What is personal data?

According to Art. 4 GDPR, personal data is "any information relating to an identified or identifiable natural person (hereinafter referred to as "data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person".

What is meant by the processing of personal data?

Data processing means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Who is responsible for the processing of personal data?

The "data controller" is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.

Who is a data subject affected by data processing

A data subject is any identified or identifiable natural person whose personal data is processed by the controller.

What is meant by a processor?

"Processor" is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

Further definitions can be found in Art. 4 GDPR.

2 Scope of the processing of personal data

As a visitor to www.waldbronn-tourismus.de, you expect not only up-to-date information about tourist highlights, but also a high level of quality in the processing of your personal data. As a matter of principle, we only process users' personal data to the extent necessary to provide a functional website and to present our offers and services.

3 Legal basis for the processing of personal data

Insofar as the consent of the data subject must be obtained for the processing of personal data, Art. 6 para. 1 lit. a EU General Data Protection Regulation (hereinafter GDPR) serves as the legal basis for data processing.

When processing personal data that is required to fulfil our contractual obligations towards the data subject, Art. 6 para. 1 lit. b GDPR serves as the legal basis. This also applies to processing operations that are necessary for the implementation of pre-contractual measures.

Insofar as the processing of personal data is necessary to fulfil a legal obligation, Art. 6 para. 1 lit. c GDPR serves as the legal basis.

In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 lit. d GDPR serves as the legal basis for data processing.

If processing is necessary to safeguard our legitimate interests or the interests of a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the former interests, Art. 6 para. 1 lit. f GDPR serves as the legal basis for data processing.

4 Data erasure and storage duration

The personal data of the data subject will be erased or blocked as soon as the purpose of storage no longer applies. Data may also be stored if this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which the controller is subject. The data will also be blocked or erased if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfilment of a contract.

The following explains which data is collected and what it is used for. We also explain how and for what purpose this is done and what rights you have as a data subject.

II Who is responsible for data processing and who can I contact?

The controller responsible for data processing is

Kurverwaltungsgesellschaft mbH Waldbronn
Marketplace 7
76337 Waldbronn

Telephone: 07243 5657-0
E-mail: kontakt@kv-waldbronn.de
Register number: HBR 360345
VAT ID No.: DE143243396

Our official data protection officer is
Lawyer Dirk Benjowsky
Privet Drive 27
76337 Waldbronn

Phone: 072433587469
Fax: 07243 532882
E-mail: datenschtz@anwalt-waldbronn.de

III Data collection when visiting our website

1. scope of the data collection

Every time our website is accessed, data and information are automatically processed by the computer system of the accessing computer.

The following data is collected:
(1) Information about the browser type and version used
(2) The user's operating system
(3) The user's internet service provider
(4) The IP address of the user
(5) Date and time of access
(6) Websites from which the user's system accesses our website
(7) Websites that are accessed by the user's system via our website

The data is stored in so-called log files. This data is not stored together with other personal data of the user.

2 Legal basis for data collection

The legal basis for the temporary storage of data and log files is Art. 6 para. 1 lit. f GDPR.

3 Purpose of the data processing

The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session. The data is stored in log files to ensure the functionality of the website. In addition, we use the data to optimise the website and to ensure the security of our information technology systems.

4 Duration of storage

The data is deleted as soon as it is no longer required to fulfil the purpose for which it was collected. If the data is stored in log files, this is the case after six months at the latest.

5 Possibility of objection and removal

The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility for the user to object.

IV Data collection when contacting us via contact form, e-mail or telephone

1. scope of data collection

a) Contact enquiries
We process your data to answer your enquiries either directly, through service providers or - if you instruct us to do so - by transmitting your contact details to the service provider (accommodation, leisure provider, etc.) to whom your enquiry is addressed. The communication of address data or telecommunications data is necessary in order to be able to process your enquiry and respond to it via the desired communication channel.

b) Bookings, purchases
Bookings or purchases cannot be made via the waldbronn-tourismus.de website. However, we link to other websites. After leaving the website "waldbronn-tourismus.de", the data protection declarations of those responsible for the operation of the respective website accessed apply.

Kurverwaltungsgesellschaft mbH Waldbronn also maintains other websites to which it links. The data protection declarations stored and accessible there apply to these websites.

2 Legal basis for data processing

The legal basis for the processing of data transmitted in the course of sending an e-mail (including via the contact form) is Art. 6 para. 1 lit. f GDPR. If the contact is aimed at the conclusion of a contract, the legal basis for the processing is Art. 6 para. 1 lit. b GDPR.

3 Purpose of the data processing

The purpose of processing personal data when you contact us is to respond to your enquiry.

4 Duration of storage

As a rule, we store the information from your contact enquiry for a further six months after responding to it. Your data relevant to the booking, order or other contract-related enquiry and the associated documents (e.g. commercial letters, invoices) will be stored for six years (§ 257 para. 4 HGB, Art. 6 para. 1 lit. c DSGVO) or ten years (§ 147 para. 3 AO, Art. 6 para. 1 lit. c DSGVO) after conclusion of the contract in accordance with the statutory provisions.

5. possibility of objection and removal

The user can object to the storage of their personal data at any time. In such a case, the transmitted enquiry cannot be answered. All personal data stored in the course of establishing contact or initiating a contract will be deleted in this case. This does not apply if we are subject to a legal obligation with regard to the further processing of your data or if we need the data for the assertion, exercise or defence of legal claims.

6. obligation to provide personal data

When contacting us, you must initially only provide the personal data that is required to respond to your enquiry (in particular your contact details). We will not be able to process your enquiry without this data.

V. Data transfer

In connection with your visit to our website, your data will not be passed on to third parties - with the exception of the IT service companies we use as part of order processing.

VI Cookies and tools from third-party providers

When you visit our website, your surfing behaviour may be statistically evaluated. This is primarily done using cookies and so-called analysis programmes. The analysis of your surfing behaviour is usually anonymous; the surfing behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You can also object to this analysis. We will inform you about the objection options in the following section of the privacy policy.

1. cookies

Some of the Internet pages use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies are used to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

We currently only use cookies on our website to enable the necessary technical functions (Art. 6 para. 1 lit. b, f GDPR). You can set your web browser so that it notifies you when cookies are set or generally rejects cookies or restricts their setting. However, if you deactivate or restrict the setting of cookies using your browser, you will no longer be able to use various functions on our website. You can use your web browser to delete stored cookies at any time, even automatically.

You can use the following links to find out about this option for the most commonly used browsers:

• Explorer: https://support.microsoft.com/...
• Firefox: http://support.mozilla.org/de/...
• Google Chrome: http://support.google.com/chro...
• Safari: https://support.apple.com/kb/p...
• Opera: http://help.opera.com/Linux/12...

If you have not made or do not make any different settings, cookies, which are intended to enable and ensure the necessary technical functions, remain on your end device until you close the browser.

2. plugins and tools

a) Google Web Fonts

This site uses so-called web fonts provided by Google for the standardised display of fonts. When you access a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.

For this purpose, the browser you are using must connect to Google's servers. This informs Google that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

If your browser does not support web fonts, a standard font will be used by your computer.

Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/.

b) Google Maps
This site uses the Google Maps map service via an API. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.
The use of Google Maps is in the interest of an appealing presentation of our online offers and to make it easy to find the places we have indicated on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
You can find more information on the handling of user data in Google's privacy policy: www.google.de/intl/de/policies/privacy/.

c) YouTube
Our website uses embedded videos from the Google-operated YouTube site. The operator of the pages is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When you visit one of our pages featuring a YouTube video, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account. The use of YouTube is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. Further information on the handling of user data can be found in YouTube's privacy policy at: www.google.de/intl/de/policies/privacy

3. outdooractive

We use the Outdooractive service, a tour planner for outdoor activities that provides extended functionality on our website. For this purpose, your IP address is transmitted to the provider Outdooractive GmbH & Co. Please contact the provider if you have any questions about the collection, processing or use of your personal data, or if you wish to request information, correct, block or delete data or withdraw your consent:

Outdooractive GmbH & Co KG, Missener Str. 18, 87509 Immenstadt, service@outdooractive.com

VII Rights of the data subject

1. right to information

You can request confirmation from the controller as to whether personal data concerning you is being processed.
If such processing is taking place, you can request the following information:
(1) the purposes for which the personal data are processed;
(2) the categories of personal data being processed
(3) the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed
(4) the envisaged period for which the personal data concerning you will be stored, or, if specific information on this is not possible, the criteria used to determine that period
(5) the existence of a right to rectification or erasure of personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing
(6) the existence of a right to lodge a complaint with a supervisory authority
(7) all available information about the origin of the data if the personal data is not collected from the data subject
(8) the existence of automated decision-making, including profiling, referred to in Art. 22 (1) and (4) GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.

You have the right to request information as to whether the personal data concerning you is transferred to a third country or to an international organisation. In this context, you may request to be informed of the appropriate safeguards pursuant to Art. 46 GDPR in connection with the transfer.

2. right to rectification

You have a right to rectification and/or completion vis-à-vis the controller if the processed personal data concerning you is incorrect or incomplete. We will make the correction without delay.

3. right to restriction of processing

You may request the restriction of the processing of personal data concerning you under the following conditions
(1) if you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;
(2) the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead
(3) the controller no longer needs the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defence of legal claims; or
(4) if you have objected to processing pursuant to Art. 21 (1) GDPR pending the verification whether the legitimate grounds of the controller override your grounds.

If the processing of personal data concerning you has been restricted, this data - apart from its storage - may only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.

If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.

4. right to cancellation

a) Obligation to erase
You have the right to obtain from the controller the erasure of personal data concerning you without undue delay and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies:
(1) The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
(2) You revoke your consent on which the processing was based pursuant to Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a GDPR and there is no other legal basis for the processing.
(3) You object to the processing pursuant to Art. 21 (1) GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 (2) GDPR.
(4) The personal data concerning you has been processed unlawfully.
(5) The deletion of personal data concerning you is necessary to fulfil a legal obligation under Union law or the law of the Member States to which the controller is subject.
(6) The personal data concerning you have been collected in relation to the offer of information society services referred to in Art. 8 (1) GDPR.

b) Information to third parties
If the controller has made the personal data concerning you public and is obliged to erase it pursuant to Article 17(1) GDPR, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that you as the data subject have requested the erasure by such controllers of any links to, or copy or replication of, those personal data.

c) Exceptions
The right to erasure does not apply if the processing is necessary
(1) to exercise the right to freedom of expression and information
(2) for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller
(3) for reasons of public interest in the area of public health pursuant to Art. 9 para. 2 lit. h and i and Art. 9 para. 3 GDPR;
(4) for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Art. 89 para. 1 GDPR, insofar as the right referred to in section a) is likely to render impossible or seriously impair the achievement of the objectives of that processing, or
(5) for the establishment, exercise or defence of legal claims.

5. right to information

If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right vis-à-vis the controller to be informed about these recipients.

6. right to data portability

You have the right to receive the personal data concerning you, which you have provided to the controller, in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another controller without hindrance from the controller to which the personal data has been provided, where
(1) the processing is based on consent pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract pursuant to Art. 6 para. 1 lit. b GDPR and
(2) the processing is carried out by automated means.

In exercising this right, you also have the right to have the personal data concerning you transmitted directly from one controller to another, where technically feasible. The freedoms and rights of other persons must not be affected by this.

The right to data portability does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

7 Right to object

8. right to lodge a complaint with a supervisory authority

You have the right to revoke your declaration of consent under data protection law at any time. All you need to do is send us an informal email. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

9. right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority in the event of breaches of data protection law.

The competent supervisory authority for data protection issues is

The State Commissioner for Data Protection and Freedom of Information Baden-Württemberg
P.O. Box 10 29 32, 70025 Stuttgart, Lautenschlagerstr. 20, 70173 Stuttgart
Tel.: 0711/61 55 41 - 0
Fax: 0711/61 55 41 - 15
E-mail: poststelle@lfdi.bwl.de
Internet: www.baden-wuerttemberg.datenschutz.de

VII Links to other websites

We link to websites of other providers not affiliated with us (third parties). If you click on these links and leave the "waldbronn-tourismus.de" website, we no longer have any influence on what data is collected and processed by these providers. More detailed information on data processing can be found in the privacy policy of the respective provider. No responsibility is assumed for data processing by third parties.

IX Objection to advertising emails

We hereby object to the use of contact data published as part of our obligation to provide a legal notice for the purpose of sending unsolicited advertising and information material. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

Status: 05 August 2025